Introduction
Sidhvijay Albahar ("Company", "We", "Us", "Our") is a registered Import & Export business operating from India. This Privacy Policy applies to all personal and business information collected through:
By engaging in any business transaction, visiting our website, or providing your information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
2.1 Personal Information
| Data Type | Details | Purpose |
|---|---|---|
| Name | Full name, title, designation | Identification & communication |
| Business & personal email | Correspondence & documents | |
| Phone | Mobile & landline numbers | Direct communication |
| Address | Business & shipping address | Delivery & invoicing |
| Company | Company name, registration details | Business verification |
2.2 Business & Trade Information
| Data Type | Details | Purpose |
|---|---|---|
| IEC Code | Import Export Code | Trade compliance |
| GST Number | GSTIN for tax invoicing | Tax compliance & billing |
| Bank Details | Account number, SWIFT, IFSC | Payment processing |
| PAN / TAN | Tax identification numbers | Legal & tax compliance |
| Order History | Past orders, invoices, shipments | Business records & support |
2.3 Technical Information (Website)
- IP address and browser type
- Device information (desktop, mobile, tablet)
- Pages visited and time spent on our website
- Referring website URL
- Cookies and similar tracking technologies
- Location data (country, city level)
How We Use Your Information
We use the collected information for the following purposes:
Trade Operations
Processing import/export orders, customs documentation, and shipping arrangements.
Communication
Sending trade updates, shipping notifications, invoices, and business correspondence.
Payment Processing
Processing payments, bank transfers, Letters of Credit, and financial transactions.
Legal Compliance
Complying with customs laws, tax regulations, FEMA, DGFT guidelines, and trade laws.
Business Improvement
Analyzing trade patterns, improving services, and enhancing customer experience.
Security & Fraud Prevention
Detecting and preventing fraudulent activities, unauthorized access, and trade violations.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Information Sharing & Disclosure
Sidhvijay Albahar does not sell, rent, or trade your personal information to any third party. However, we may share your information with:
Important: All third parties with whom we share data are contractually obligated to maintain the confidentiality and security of your information.
International Data Transfers
As an Import & Export business, Sidhvijay Albahar operates internationally. Your data may be transferred to and processed in countries outside India for the following purposes:
- Communicating with international buyers, suppliers, and trade partners
- Sharing shipping documents with overseas carriers and freight forwarders
- Processing payments through international banking channels
- Complying with destination country customs and regulatory requirements
- Engaging international inspection and certification agencies
Data Security
We implement comprehensive security measures to protect your information:
SSL / TLS Encryption
All data transmitted through our website is encrypted using 256-bit SSL/TLS encryption.
Secure Database
All personal and business data is stored in encrypted, access-controlled databases.
Firewall Protection
Enterprise-grade firewalls and intrusion detection systems protect our servers.
Access Control
Role-based access control ensures only authorized personnel can access sensitive data.
Regular Backups
Automated daily backups ensure data recovery in case of any system failure.
Employee Training
All staff undergo regular data protection and privacy awareness training.
Data Retention
We retain your information for the following periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Trade Documents | 8 Years | Customs Act & tax compliance |
| Financial Records | 8 Years | Income Tax Act & GST requirements |
| Client Contact Info | Duration of business + 3 years | Business relationship & legal claims |
| Website Analytics | 2 Years | Business analysis & improvement |
| Email Communications | 5 Years | Business records & dispute resolution |
| Marketing Data | Until consent withdrawn | Marketing communications |
After the retention period expires, your data will be securely deleted or anonymized in accordance with our data disposal procedures.
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience:
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Your Rights & Choices
You have the following rights regarding your personal information:
Right to Access
Request a copy of your personal data held by us.
Right to Correction
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your data (subject to legal obligations).
Right to Object
Object to processing of your data for specific purposes.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent at any time for consent-based processing.
To exercise any of these rights, please email us at sidhvijayalbahartradingllc@gmail.com. We will respond within 30 business days.
Third-Party Links
- Our website may contain links to third-party websites, payment gateways, and external services.
- We are not responsible for the privacy practices or content of these external websites.
- We encourage you to read the privacy policies of any third-party websites you visit.
- Clicking on third-party links is at your own risk and discretion.
Children's Privacy
- Sidhvijay Albahar's services are intended for businesses and individuals aged 18 years and above.
- We do not knowingly collect personal information from children under 18.
- If we discover that we have collected information from a minor, we will immediately delete it.
- If you believe a minor has provided us with personal information, please contact us immediately.
Changes to This Policy
- Sidhvijay Albahar reserves the right to update or modify this Privacy Policy at any time.
- The updated policy will be posted on our website with a revised "Last Updated" date.
- Material changes will be communicated to existing clients via email notification.
- Continued use of our services after any changes constitutes acceptance of the updated policy.
- We recommend reviewing this policy periodically to stay informed about how we protect your information.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are as follows:
Grievance Officer
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Sidhvijay Albahar
Central Al Aweer Fruits & Vegetables Market, Ras Al Khor, Dubai - UAE P.O.Box No.: 47888.
sidhvijayalbahartradingllc@gmail.com
sidhvijayalbahartradingllc@gmail.com
+971 56 142 9308
www.sidhvijayalbahar.com
Your Privacy is Our Priority
By using our services or providing your information, you acknowledge that you have read and understood this Privacy Policy. Sidhvijay Albahar is committed to protecting your data with the highest standards of security and transparency.
Import & Export
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